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Cookies policy

07.09.2025

17.12.2024

Cookie Policy

Informing about personal data processing

ATAS Limited Liability Company (hereinafter referred to as ATAS) is the personal data processing controller. Legal address: 1 Katlakalna Str., Riga, Latvia, LV-1073. Telephone number: +371 67775799. E-mail: finance@atas.net

Cookies are used to improve the quality of the content of the website https://atas.net or personal account https://my.atas.net, facilitate its use, and adapt to users’ needs.

Using cookies on https://atas.net/ or https://my.atas.net or their subdomains

When visiting this website, users are notified that the website uses cookies. If the user confirms consent to the use of cookies, specifically analytical, statistical or marketing cookies, or taken all together, then the consent of the data subject (subitem a) of part one of Article 6 of the Regulation of the European Parliament and the Council (EU) 2016/679 (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) is the legal basis for the use of cookies and the user confirms that he has read the information on cookies and the purposes for which they are used. By rejecting cookies, the user rejects all (or those that the user disagrees with) optional and third-party cookies used by this website, except necessary/functional cookies that are necessary for the website's operation.

What is a cookie?

A cookie is a small text file sent to your computer or mobile device when you visit a website. A website also stores this text file on your computer or mobile device when you visit a website. On each subsequent visit, cookies are sent back to the original website or another website that recognizes these cookies.

Therefore cookies serve as a memory for a particular website, allowing that website to remember your computer on subsequent visits, cookies may also remember your settings or improve your user experience.
Cookies are not used to identify your personality.

Control and deletion of cookies

You can control or delete cookies if you wish. Most browsers can be set to block the storage of cookies on your device. Just keep in mind that in this case, you will have to adjust certain settings each time you visit the website, and some services and functions may not work.

You can change your cookie settings in your device browser at any moment. For example, you can withdraw your consent to using cookies by selecting the browser option that allows you to refuse all offers to store cookies. Cookies stored on the user's device can be deleted by the user's active actions. ATAS is not able to interfere with the operation of the user's device and thus to delete cookies. These settings can be found in the "Features" or "Preferences" menu of your Internet browser. Please refer to the following internet browser pages listed below for more information on how to set up your device's internet browser:

Cookies used on https://atas.net/ or https://my.atas.net or https://support.atas.net

Necessary cookies

Name Service Provider Purpose Term
BillingAuthorized ATAS This cookie is used to show if the user is logged in 10 days
ATAS.Billing Authorized user token 10 days
.AspNetCore.Antiforgery.RCuQdhHRBFg Serves for security purposes. This cookie is used to prevent request forgery Session
Language ATAS Этот файл cookie используется для сохранения выбора языка пользователя в личном кабинете 2 years
language This cookie is used to save the user's language choice on the website
PHPSESSID This cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user session on the website. The cookie is deleted when all the browser windows are closed Session
wp-wpml_current_language It saves the current language. WordPress Plugin WPML
LanguageSwitcher This cookie is used to save the user's language preferences
oftinf Responsible for referral data. Records the ID of the partner who referred the user 1 month
atas_refresh_token This cookie serves as an authentication token for the website and user account 2 years
cli_user_preference These cookies are commonly used to store user preferences regarding cookie usage on the website and their consent 1 year
CookieLawInfoConsent
XSRF-TOKEN A special token to protect users from unwanted modification requests. It is installed for security purposes Session
_helpkit_session freshworks.com A secret key for verifying the integrity of cookie session data. Changing this key invalidates all old sessions Cookies are stored according to Freshworks' privacy and cookie policies
helpdesk_node_session An encrypted hash that stores the secret key and ID of the login attempt
return_uri/return_to Used to return to the page where the application was installed
falcon_enabled Indicates whether falcon_ui is enabled for the account
session_token Contains an encrypted hash of the fresh_id token
_x_m Contains the shard ID where the account operates
_x_w Contains the state of the shard
tag_sort_key Indicates the order of the tags used in /admihttps://www.getbeamer.com/docsn/tags
template_show_tab Filter used to show the page view for /admin/ticket_templates page (default value: shared)
scenario_show_tab Filter used to show the page view for /admin/scenario_automations page (default value: shared)
filter_name Used to set the name of the filter in the agents' tickets list page for default views and custom views
order_type Used to verify whether the order is ascending or descending for custom ticket filters
wf_order Used to verify the order of ticket filtering for custom ticket filters, such as due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type Used to verify whether the order is ascending or descending for custom ticket filters
session_state Hash values that are used to check if FreshID V2 is enabled
__utm Used to verify the order of ticket filtering for default ticket filters such as due_by, agent_responded_at, requester_responded_at, etc
helpdesk_url Contains the URL for the Freshdesk L2 dev portal. The default value is freshdeskl2dev.freshdesk.com
_hp2_ Cookies used by Heap Analytics to manage data
_BEAMER_ Cookies used by Beamer Notifications to manage their data
zarget Refer to Freshmarketer cookie
fm_sid_
_hp2_ses_props.* Heap uses this cookie to store the timestamp along with the domain or path to the cookie
_hp2_id.* These cookies are associated with the use of the Heap Analytics service and are applied to collect data about user behavior on the website
externalId A unique ID for the Freshwork system. Used to securely restore user dialogs if they log in from another computer or browser
_cflb cloudflare.com A unique ID for the Freshwork system. Used to securely restore user dialogs if they log in from another computer or browser 1 month
__cf_bm This cookie is associated with the Cloudflare cloud security service and is typically used to protect the website from DDoS attacks 1 hour
cookieyes-consent atas.net CookieYes uses this file to remember users' choices about whether or not to remember user preferences on future visits to this site. It does not collect or store any personal information about site visitors 1 year

Analytical cookies

Name Service Provider Purpose Term
MR bing.com This cookie is typically used to store information about the user's last visit to the website 7 days
CLID www.clarity.ms It is a Behavioural Analysis Tool that helps to understand user experience 1 year
_ga_* googlr.com; yandex.ru; metrika.yandex.ru Google Analytics uses this cookie to store and count page views 1 year 1 month 4 days
_ga Google Analytics uses this cookie to gather data on visitors, sessions, and campaigns, as well as to track website usage for analytical reporting. The cookie stores information anonymously and assigns a randomly generated number to identify unique visitors 1 year 1 month 4 days
_ym_d This cookie is used to store the date of the user's first session on the website 1 year
_gat_gtag_ Google uses this cookie to distinguish between users 1 minute
_clck The browser stores the Clarity user identifier and preferences, which are unique to this website. This ensures that the behavior is applied to the same user identifier on subsequent visits to the same website 1 year
_clsk It combines multiple user pageviews into a single Clarity session record 1 day
SRM_B .c.bing.com It is a Behavioural Analysis Tool that helps to understand user experience 1 year 24 days
SM .c.clarity.ms It is used when synchronizing MUIDs between Microsoft domains Session
ANONCHK It records visitor data from multiple visits and multiple websites. This information is used to evaluate the effectiveness of advertising on websites 10 minutes
c.gif Collects data about navigation and user behavior on the site. This data is used to generate statistical reports and heat maps for the site owner Session
MUID Microsoft is widely used as a unique user identifier. This cookie allows you to track the user when synchronizing identifiers across multiple Microsoft domains 1 year 24 days
sync_cookie_csrf mc.webvisor.org This cookie is used to track connections to the website and third-party data management platforms. This cookie also collects information about user behavior on the website, which is used to optimize the website 10 minutes
metrika_enabled Metrika.yandex.ru It is used to track visitors across multiple websites to show relevant advertising based on the visitor's preferences Session
_gid analytics.google.com; matrika.yandex.ru It registers a unique identifier that is used to generate statistical data on how the visitor uses the website 1 day
_gat It uses Google Analytics to analyze the number of requests on the website 1 day
_gcl_au Google Tag Manager provides an experimental evaluation of the effectiveness of advertising on websites that use its services 3 months
_ym_retryReqs It registers statistical data about user behavior on the website; it is also used for internal analysis Never
ymex Yandex.ru It registers statistical data about user behavior on the website; it is also used for internal analysis and website optimization 1 year
yuidss It collects information about user behavior across multiple websites. This information is used to optimize the relevance of advertising on the website 1 year 1 month 4 days
yandexuid Yandex sets this cookie to identify the users and also collects information about how visitors use the website; this information is used for internal analysis and website optimization
_ym_isad This cookie is used to gather information about users, including their characteristics, website behavior, and targeted actions 20 hours
_ym_uid This cookie is used to collect non-personally identifiable data regarding visitor behavior on the website and non-personally identifiable visitor statistics 1 year
yashr This cookie is used to track user reactions to the news fee
usst It stores auxiliary information for synchronizing visitor identifiers across different Yandex domains
bh This cookie is used to store information about user actions on the website 1 year 1 month 4 days
yabs-sid Visit identifier Session
isa This cookie is used for user identification purposes Session
ys This cookie is used to collect statistical data about website visits
sae This cookie is used to analyze the effectiveness of advertising on the website
_ym_visorc Yandex sets this cookie for the website session playback to function correctly 30 minutes
my This cookie enables the website to remember user preferences 1 year 1 month 4 days
is_gdpr It helps identify visitors from regions covered by the General Data Protection Regulation
is_gdpr_b
gdpr
yp This cookie is used to personalize advertising on the website according to user interests
_yasc This cookie is used to maintain user authentication status 1 year
tmr_lvid mail.ru It sets the visitor identifier. It is used to count the number of specific visitors to the website. 11 months
tmr_lvidTS
tmr_detect
utm_campaign ATAS User referral data 1 month
utm_content
utm_medium
utm_source
utm_term
utm_time
referer
referer_time
oftinf_time
amplitude_device_id This cookie helps identify the user's device
amplitude_session_start This cookie is used to record the start of a session 30 minutes
hashToken This cookie is used to store user hash 2 years
userId This cookie is used to store user identifier

Marketing cookies

Name Service Provider Purpose Term
_fbp facebook.com This cookie is set by Facebook in order to display advertising on Facebook or the digital platform that Facebook ads use after visiting the website 3 months
fr It uses Facebook to provide a range of advertising products, such as real-time bidding from third-party advertisers
tr Facebook sets this cookie to show relevant advertisements to users by tracking user behavior across the web, on sites that have Facebook pixel or Facebook social plugin Session
test_cookie doubleclick.net It is used to determine if the user's browser supports cookies 15 minutes
IDE Facebook uses this cookie to show users ads by tracking users' online behavior on sites that have Facebook pixels or Facebook's social plug-in 1 year 12 days
APISID google.com This cookie is typically used by Google to store information on how the user interacts with Google services throughout the day 2 years
SSID This cookie is also associated with the use of Google services and is typically used to enhance the user experience
SID This cookie is used to authenticate the user on the website
S
SAPISID This cookie is used by Google to store information about how you interact with Google services throughout the day
HSID This cookie is typically used to store information about the user's session on the website.
__Secure-3PAPISID These are cookies used for various purposes, such as security and authentication
__Secure-ENID
__Secure-3*
__Secure-YEC This cookie is used to store information about how the user interacts with Google services
PREF This cookie is used to store user settings on the website
SEARCH_SAMESITE This cookie is used to improve search and advertising on the website 1 year
SIDCC This cookie is associated with the use of Google services. It is usually used to prevent fraud and to store data on how the user interacts with various Google services 6 месяцев
VISITOR_PRIVACY_METADATA YouTube sets this cookie to store the user's consent status for using cookies on the current domain
ads/ga-audiences It uses Google AdWords to reevaluate visitors who are most likely to become customers based on the visitor's online behavior on various websites Session
pagead/1p-user-list/# It tracks whether a user has shown interest in specific products or events across multiple websites and determines how the user navigates between websites. It is used to evaluate advertising efforts and facilitate the payment of referral rewards between websites
wide This cookie is used to store page width settings on the website
i openx.net This cookie is set by OpenX to record anonymized user data such as IP address, geographic location, visited websites, advertisements clicked by the user, etc., to provide relevant advertising 1 year 1 month 4 days
VISITOR_INFO1_LIVE youtube.com YouTube uses this cookie to measure bandwidth, determining whether the user is accessing the new or old player interface 6 months
YSC It registers a unique identifier in order to store statistics about which YouTube videos have been watched by user Session
yt-remote-cast-available YouTube sets this cookie to store the video preferences of the user through YouTube's embedded videos Session
yt-remote-cast-installed
yt-remote-session-name
yt-remote-session-app
yt-remote-fast-check-period Never
yt-remote-connected-devices
yt-remote-device-id
yt.innertube::nextId YouTube uses this cookie to register a unique identifier for storing data on which YouTube videos the user has watched Never
yt.innertube::requests
guest_id x.com YouTube uses this cookie to register a unique identifier for storing data on which YouTube videos the user has watched 1 year 1 month 4 days
guest_id_ads Collects information on user behavior on multiple websites. This information is used in order to optimize the relevance of advertisements on the website
guest_id_marketing
personalization_id This cookie is set by Х (Twitter). It allows the visitor to share content from the website on his/her Х profile
muc_ads Collects data on user behavior and interaction in order to optimize the website, and make advertisements on the website more relevant

Other cookies

Name Service Provider Purpose Term
ls-popup-229 ATAS This is a cookie file that allows to remember how many times a popup window was displayed 1 year
ls-popup-last-displayed 1 year 1 month 4 days
qmb No description Session
wordpress_loginuser_last_visit This cookie is associated with the WordPress plugin and is used to track the user's last visit to the website Session
domain_sid These cookies are associated with user identifiers and are typically used for user identification on the website. Session
TID 5 hours
debug This cookie is typically used for debugging and testing functionality on the website Never
lang LinkedIn sets this cookie to remember the user's language preferences 7 hours

This ATAS website cookie policy is subject to change as and when necessary, and the current version has to be published on the website.

In case of questions or problems, ATAS data protection specialists can be contacted by e-mail info@fpda.lv.

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